Frequently Asked Questions
Virtual Staging
Virtual Staging is the staging of a property digitally on a 2D photo. We will put in virtual furniture on the photo that you have sent to us. There will be no need for the physical furniture to be moved.
*Digital decluttering— removal of items, will have to be done if the property is occupied.
Here is a sample link: https://drive.google.com/drive/u/0/folders/1zjtZYOW8ipFwDbSTwkA6Wz_CwBKR7T1a
We take 3 working days to complete and send back to you!
Virtual staging includes non-built-in furniture. Should you need items such as ceiling lights, ceiling fans, built-in wardrobe and kitchen cabinets in the photo, please order under the Virtual Renovation service.
This really depends on what you would like your prospective buyers to see. However, we usually recommend to have at least 3 virtually staged photos (Master Bedroom, Living Room, Dining Room)
Kindly state your preferences and send us reference pictures so that we can reference and adjust accordingly.
We offer up to 3 rounds of changes (Not including change of mind).
Please note that change request needs to be submitted within 2 weeks after job completion. Any change request received after the 2 weeks complimentary change window will be considered a new job request.
You can send in reference photos of how you would like the room to look like/ photos of certain furniture. We will then choose the most similar looking furniture from our catalogue.
As we have a wide-variety of furniture, we will definitely find furniture that you are satisfied with!
If you have no exact design in mind, our designer can decide on behalf of you based on what is most suitable for the room!
The virtually staged picture only stands as a guide to showcase the property’s true potential/ how it may look like if it were decorated in a certain way.
*Do state that the room is virtually staged on your listing 😊.
Booking through our website (Singapore/ Overseas)
Place an order under Virtual Staging through our website. Fill up the details and add in the reference photos. We will send back the end product to you within 3 working days!
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Booking directly through WhatsApp (Singapore)
Step 1.
You can contact us through WhatsApp @ 8188 8932 for us to review and advise you on the pictures.
Step 2.
Tell us your preferred style and preferences.
Step 3.
Send over the confirmed and reference pictures to our email (admin@tubear.co).
Step 4.
Make your payment after receiving the invoice!
Step 5.
We will get back to you with your staged photos within 3 working days!
Virtual Tours
3D Virtual Tour is more immersive as it allows the user to “travel” to every nook and cranny of the space while 360 Tours “teleports” the user to another spot of the space.
| Features | 3D Virtual Tour | 360 Virtual Tour |
| 360 Panorama | | |
| Personal Branding (Contact Details + Photo) | | |
| VR Compatible | | |
| Embedded Link | | |
| 1 Year Free Hosting | | |
| 3D Floorplan | | |
| 3D Dollhouse View | | |
| Measurement Tool | | |
We take 3 working days after the day of the shoot to complete and send back to you!
The package includes:
- The 3D Virtual Tour
- Embedded link for listing/ website purposes
*It comes with a period of free hosting
*Photography is not a part of the package. If required, photography costs will be charged accordingly.
Yes, you can insert the link on the post to share the tour.
For units below 1,500 sqft, it will take approximately 1.5 hours
For units beyond 1,500 sqft, every extra 1,000 sqft will take 45 minutes to 1 hour
*The time taken is as such as we have to capture as much data of the space for both the dollhouse view and the 3D Virtual Tour.
Editing is not possible as 3D Virtual Tours are made through capturing actual data. What was captured will be the end result shown.
Booking through our website (Singapore/ Overseas)
Book a slot under 3D Virtual Tour on our website. Once payment is made, we will send you a guideline! When the day arrives, one of our colleagues will contact you. You can either stay there to supervise or leave us to work our magic!
We will get back to you with the 3D Virtual Tour within 3 working days!
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Booking directly through WhatsApp (Singapore)
Step 1.
You can contact us through WhatsApp @ 8188 8932 to book a slot for the 3D Virtual Tour. Type down the property details (full address and property size (in sqft)). We will get back to you ASAP.
Step 2.
We will issue an invoice. Once payment is made, we will send you a guideline.
Step 3.
When the day arrives, one of our colleagues will contact you. You can either stay there to supervise or leave us to work our magic!
Step 4.
We will get back to you with the 3D Virtual Tour within 3 working days!
Unlike a video, the 3D Virtual Tour has to be hosted on an online server. Therefore, it is not possible to download and keep it.
For our 3D Virtual Tour + Virtual Staging service, we will be tagging a staged 2D photo onto the tour. We will not be staging the 3D Virtual Tour itself.
Here is a sample: https://www.tubear.co/3d-model/3d-virtual-tour-virtual-staging-virtual-renovation/fullscreen/
All 3D Virtual Tours has to be hosted online for it to be viewed
You can choose to renew at additional cost or let us terminate it.
A cancellation fee of 50% will be charged if it is within 72 hours of the shoot, while on-site cancellation will be charged 100% of the total amount.